Communication In The Workplace
Category: Leadership & Team Member Development,Customer Service
Length of Course: 4 hours
Minimum Attendees: None
Maximum Attendees: None
Verbal and/or written communication is often the first, and most important, impression of the business that a customer receives.
Training will:
- Develop skills to keep greetings simple and sincere
- Emphasize the importance of being pleasant, remaining unscripted and being brief
- Utilize a conflict resolution model to ensure difficult conversations are managed professionally
- Fine tune and ensure email communications are appropriate
- Knowledge and skills are increased through a series of customized role plays and interactive participation
All training can be customized to fit client’s needs and delivered according to client’s work schedule.
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Why choose Elite?
At Elite Training of Louisiana, we believe in delivering training that truly transforms. Our courses are crafted by experts who tailor our materials and information to your unique needs, ensuring a practical and impactful learning experience. We go beyond traditional methods, using interactive techniques that engage participants and drive real results. With our proven track record and commitment to excellence, you can trust us to elevate your team’s skills and performance. Choose Elite for training that makes a difference.