Professional Communication
Category: Leadership & Team Member Development
Length of Course: 4 hours
Minimum Attendees: None
Maximum Attendees: None
Make Every Interaction Count with Professional Communication
Whether it’s the first phone call, a follow-up email, or a difficult conversation, professional communication is often the first—and most lasting—impression your business makes. This course equips participants to speak and write with clarity, sincerity, and confidence.
What You’ll Learn
- How to keep greetings simple, natural, and sincere
- The impact of tone, body language, and word choice on first impressions
- Using brevity and pleasantness to build trust quickly
- Conflict resolution techniques for navigating tense conversations professionally
- Best practices for effective, respectful email communication
Real-World Practice
Participants will engage in phone and email scenario drills, practice unscripted conversations, and identify common communication missteps through group reflection. This session is hands-on, practical, and designed to leave each attendee with a toolkit they can use immediately.
Training can be tailored to your industry and delivered in person or virtually to suit your team’s schedule.
All training can be customized to fit client’s needs and delivered according to client’s work schedule.
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Reviews of Professional Communication
Why choose Elite?
At Elite Training of Louisiana, we believe in delivering training that truly transforms. Our courses are crafted by experts who tailor our materials and information to your unique needs, ensuring a practical and impactful learning experience. We go beyond traditional methods, using interactive techniques that engage participants and drive real results. With our proven track record and commitment to excellence, you can trust us to elevate your team’s skills and performance. Choose Elite for training that makes a difference.