Training Logic Course
Category: Customer Service
Length of Course:
Minimum Attendees Required: 0
Maximum Attendees: 0
Prospecting Customers/Buyer Motivations
Turning Customer Anger into Loyalty.
Training will:
- Focus on techniques designed to understand customer perceptions, defuse hostile situations and turn anger into loyalty
- Develop participant skill and confidence through a series of customized role plays designed to help them communicate with and manage the angry customer
Scheduled Course
Prospecting Customers/Buyer Motivations
Corporate training that makes sense.
Our guarantee is simple: Upon completion of any Training Logic course, if we have not met your expectations, we will courteously refund your investment.
Ruston office: (318) 254-7993